Privacy Policy

Privacy is a fundamental right. That's why we at KNALGEEL won't undermine your privacy and handle your data with care. On our website, we use Google Analytics, Intercom (for chat), and a Facebook pixel.

Because we are legally required to include a long legal text about this, here it is:

KNALGEEL, located at Coehoornsingel 117, 9711 BR Groningen, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:
Coehoornsingel 117
9711 BR Groningen
+31 50 211 36 79

Personal data we process

KNALGEEL processes your personal data because you use our services and/or provide these data to us. Below you will find an overview of all the personal data we process:

  • First and last name
  • Gender
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by phone
  • Location data
  • Data about your activities on our website
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents be involved in their children's online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us at [email protected], and we will delete this information.

Why and on what basis we process personal data

KNALGEEL processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising brochure
  • Being able to call or email you if necessary to carry out our services
  • KNALGEEL also processes personal data if we are legally required to do so, such as data we need for our tax return.

How long we keep personal data

KNALGEEL does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

KNALGEEL only provides personal data to third parties if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques that we use

KNALGEEL uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.

KNALGEEL uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it.

In addition, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt-out of cookies by adjusting your internet browser settings to no longer store cookies. You can also delete all information previously stored via the settings of your browser. See here for an explanation .

Viewing, modifying, or deleting data

You have the right to access, correct or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or object to the processing of your personal data by KNALGEEL, and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data to: [email protected]. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. We will respond to your request as soon as possible, but within four weeks. KNALGEEL also wants to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via this link .

How we secure personal data

KNALGEEL takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected].

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